The Americans with Disabilities Act (ADA) requires businesses to accommodate people with disabilities. When we think of ADA, we often think of wheelchair ramps and service animals. Along with these and many other vital accessibility services, don’t forget your website. Both Title I and Title III of the ADA require businesses to provide accessibility. This means, in addition to the wheelchair ramps you installed and the signs you redesigned to pass color contrast requirements, you must also provide accessible web content.

Business owners should also remember that federal ADA guidelines are not the only disability laws. Certain states also prohibit disability discrimination. For example, California’s Unruh Civil Rights Act requires accessible accommodations. We encourage you to check the laws in your state so you know you are complying with all laws and regulations.

Sometimes, laws can be hard to interpret without the help of an attorney. If you’re not sure if you are required to comply with the federal ADA requirements, we recommend contacting your attorney for assistance. In the meantime, here are a couple of questions to help you decide if you need to provide an accessible website:

  1. Does your business engage in an industry affecting commerce?
  2. Does your business employ more than 15 full-time employees?
  3. Is your business considered one of the following (this list is not inclusive of all businesses requiring accessibility):
    • Grocery store/bakery
    • Restaurant/bar
    • School
    • Recreation venue
    • Laundromat/dry cleaners
    • Gym

If you answer yes to any of these questions, your website must be accessible to all users, regardless of ability. If you need assistance providing an accessible website, you’re in luck. We can help you provide accessible digital content, including both your website and your online documents.

Website Accessibility Services

  • Accessible website design, development, and management
  • Website accessibility audits

Document Accessibility Services

Biz Webmasters offers document accessibility services that can be customized to fit your needs. Select one of our document accessibility services below to learn more.